QLS - time-out while creating a shipment

Incident Report for Picqer

Resolved

This issue is resolved.
Posted Dec 08, 2025 - 11:25 CET

Monitoring

The QLS service has recovered since 10:45 significantly. We are monitoring the shipments and will resolve this incident accordingly.
QLS has also confirmed a long-term fix by tomorrow morning.
Posted Dec 08, 2025 - 11:02 CET

Identified

QLS confirms the outage for DPD en DHL Germany, they are working on a solution.
Posted Dec 08, 2025 - 11:01 CET

Investigating

Users can experience problems while creating a QLS shipping label. We've contacted QLS for more information and will post updates here.
Posted Dec 08, 2025 - 10:23 CET