GLS - problems creating a shipment
Investigating - Users can experience problems while creating a GLS shipping label. We've contacted GLS for more information and will post updates here.
Oct 30, 2026 - 08:50 CET

About This Site

This is the Picqer Status page. Here we show known issues with Picqer, such as outages or delays.

Need urgent help? Click 'Help and feedback' in Picqer and check 'This is urgent'. Read more about contact for urgent matters: https://picqer.com/en/support/articles/contact-urgent.

Uptime over the past 90 days. View historical uptime.
Picqer Operational
Picqer Core Operational
Picqer API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 30, 2026

Unresolved incident: GLS - problems creating a shipment.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

PHP vulnerability
Resolved - An update regarding security vulnerabilities in PHP: A fix for these vulnerabilities is now available, and we have implemented it within Picqer. Picqer remained fully operational throughout the day, allowing you to continue your work without interruption.

As you may have noticed, it was temporarily impossible to generate shipping labels for certain carriers. Their services will resume once they have implemented the necessary fixes.

Please note the following, if applicable:
Connections to CCV, Magento, and WooCommerce were intermittently unavailable. If you continued working in Picqer, any shipments you created were not pushed to your webshop. Once the connection is restored, we will automatically sync today’s shipments to your webshop. Please reach out to us in case this did not happen automatically.

If you have any questions, please feel free to let us know.
Oct 21, 21:26 CEST
Monitoring - We are aware of recently reported security vulnerabilities in PHP, one of the technologies Picqer uses.

As a precaution, we have already taken additional measures to secure our environment. We are monitoring the situation: all functionality remains available as usual.

We will post an update on this page as soon as we have more information.

Integrations
Several integrations have temporarily suspended their services, which means you cannot use every service.

DeliveryMatch, DPD, MyParcel and QLS have taken their services offline. It is not possible to generate shipping labels.

CCV has also taken their services offline. It is not possible to push stock updates and shipments to CCV.
Oct 21, 13:15 CEST
MyParcel - problems creating a shipment
Resolved - MyParcel has validated and implemented the PHP patch. The platform is back to operational state.

They are monitoring the situation. Additional updates will be posted here: https://status.myparcel.nl/incidents/grgp1pdmjmgx.
Oct 21, 18:17 CEST
Identified - MyParcel is currently offline as a preventive measure in connection with the recent PHP vulnerability. As a result, it is not possible to create shipping labels. A patch is expected at 16:00.

Updates from MyParcel can be found here: https://status.myparcel.nl/incidents/grgp1pdmjmgx.
Oct 21, 13:04 CEST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

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