Resolved -
This incident has been resolved.
Feb 27, 14:07 CET
Monitoring -
A fix has been implemented by GLS. Most users are able to create shipping labels again. We are monitoring the results.
Feb 27, 12:56 CET
Investigating -
Users can experience problems while creating a GLS shipping label. We've contacted GLS for more information and will post updates here.
Feb 27, 08:49 CET
Resolved -
This incident has been resolved.
Feb 20, 09:18 CET
Monitoring -
The issue has been resolved. If you are still experiencing problems when opening the Picqer app, please delete the app in the Play Store and then reinstall it.
Feb 20, 09:04 CET
Identified -
We have identified the issue. It only occurs to Android app version 2.10.3. We are working on a solution.
Feb 20, 08:56 CET
Investigating -
There are currently problems with the Picqer app on Android devices. Users are unable to open the app. We are investigating this issue with high priority and will post updates here.
Feb 20, 08:15 CET