Resolved -
The incident has been resolved. It is now possible to create DPD shipping labels.
Nov 18, 17:03 CET
Identified -
Users can experience problems while creating a DPD shipping label. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.
Nov 18, 13:48 CET
Resolved -
This incident has been resolved.
Nov 18, 08:41 CET
Monitoring -
PrintNode is operational again, you can now resume printing your documents in Picqer via PrintNode.
Nov 18, 08:39 CET
Update -
We have contacted PrintNode regarding the issue and are waiting for their response. In the meanwhile, printing shipping labels in Picqer can be done by opening and manually printing the PDF file.
Nov 18, 08:29 CET
Investigating -
Currently, we are hearing reports of PrintNode being unable to connect and print labels. We are contacting PrintNode about this issue.
Nov 18, 08:20 CET
Resolved -
DPD has notified us that the issue has been resolved.
Nov 11, 14:32 CET
Update -
DPD has confirmed they are aware of the issue, and are currently investigating.
Nov 11, 13:29 CET
Investigating -
Users can experience problems while creating a DPD shipping label. We've contacted DPD for more information and will post updates here.
Nov 11, 13:12 CET
Resolved -
This incident has been resolved.
Nov 11, 11:39 CET
Monitoring -
The DPD service has recovered since 11:32. We are monitoring the shipments and will resolve this incident accordingly.
Nov 11, 11:36 CET
Identified -
The outage is confirmed by the intermediary of DPD.
Nov 11, 11:33 CET
Investigating -
Users can experience problems while creating a DPD shipping label. We've contacted DPD for more information and will post updates here.
Nov 11, 11:25 CET